Mobile SEO – What Is It, Really? – Part II

On-Page Optimization

As we move forward, Google’s Fast, Relevant, Comprehensive and Fresh mantra hangs in my mind as does an October 2011 post by Ryan Jones named Mobile SEO is a Myth. Although Jones goes to the extreme of arguing that a mobile site should be one and the same as your normal retail site, there are a few good points worth considering, including how mobile devices are just a mechanism for delivering a good web experience. Would you rate a TV show differently depending on the size of the TV used to display that show? I don’t think it’s true that the “…best Mobile SEO strategy is to not have a mobile SEO strategy…” but the thought ties in perfectly with Huffman’s point about how they judge the quality of Google’s own Mobile Search and “normal” Web Search sites using the same criteria: Fast, Relevant, Comprehensive and Fresh.

Fast is a technical point previously addressed. When we consider the Relevant, Comprehensive and Fresh requirements, fundamentals like content development and on-page optimization (TITLE, META tags, etc.) necessarily join the checklist of things that must be included in “Mobile SEO”, proper.

A second thought stemming from Huffman’s presentation is that they hope Google Search for Mobile delivers a “complete” experience for users. He gives examples of “complete” as i) inclusive of as much information as possible; and ii) information being presented in ways that are sensitive to the capabilities of access devices. Simplistically interpreted, this means mobile site owners should generally avoid things like Flash while leaning toward features created by HTML5 or jQuery – both of which provide more functionality within a device like an iPhone or Blackberry. Continue reading

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Mobile SEO – What Is It, Really? – Part I

In listening to current and prospective PM Digital clients, the importance of mobile website development to the future of their businesses is a given but “mobile SEO” is sometimes mentioned with some hesitation. What is it, really? Meaning, when you’re challenged with increasing traffic and other KPIs delivered by your mobile site, what tactics are included in the solution set? What Is Mobile SEO?

First, let’s establish the near-term goal – improvement of your site’s page rankings for top keyphrases searched through Google. Specifically, we’re interested in improving page rankings for top keywords entered by mobile device users and returned via Google Search for Mobile. (Also consider YouTube and other major social sites to be worthy of individual, mobile keyword research and optimization.) Looking forward to farther-reaching goals and KPIs, let’s agree that we’ll save the advanced discussion of mobile conversion optimization for another day and set rankings, traffic and revenue as a good, default three KPIs.

With the appropriate keywords and target site(s) defined, let’s look to Google for advice on what should comprise “Mobile SEO”.

Technical Optimization

Starting in late 2009, Google’s Webmaster Central Blog began offering the basics of what they like to see in mobile websites, what we’ll call technical optimization:

  • Help Google index your mobile site, November 13, 2009 – i) “…create a Mobile Sitemap and submit it to Google to inform us to the site’s existence…”; ii) “…If you’d like your site crawled, please allow any User-agent including ‘Googlebot-Mobile’ to access your site…”; iii) “…Check that your mobile-friendly URLs’ DTD declaration is in an appropriate mobile format such as XHTML Mobile or Compact HTML…”
  • Continue reading

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2012 – Time to Join the PM Digital Blog

It’s mid-January and, by this time, we’ve all gotten back to work and are focused on the good things we’d like to accomplish in the new year. As Senior Director, Search Strategy, I joined PM Digital in 2011 and got to work on client strategy, best practices and revenue goals but hope to make participation on the PM Digital blog a habit in 2012. Consider this a friendly “Hello!” and my resolution to contribute posts on marketing best practices, breaking news and revenue development as the year progresses.

We’re compiling aggregate KPI data across many verticals right now, so it’s time to make a wish list of tactics and theories analytically prove or disprove. Are there any SEO, PPC, social media or general marketing issues you’d like to see addressed in future posts?

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Rewind Paid Search Performance Index: November 2011

The online holiday shopping season so far brings glad tidings, with a strong kickoff in late November marked by solid year-over-year growth. Not surprisingly, growth was driven by several key days around Thanksgiving, including Cyber Monday and Black Friday, but there’s more to the story. Cyber Monday was the month’s top paid search sales day by volume, for yet another year, by a huge margin. Conversion rates on Cyber Monday, already strong, improved significantly vs. last year and drove that day’s revenue growth. However, growth metrics for revenue, order and clicks were actually the highest for the day before, on what might be called “Cyber Sunday.”

The November 2011 edition of PM Digital’s Rewind Index, which measures monthly U.S. paid search performance for online retail clients, showed an average 48% year-over-year revenue growth for the month. Clicks grew the same percentage, and PM Digital retail clients increased total search spend by nearly as much (47%). This was driven mainly by rising clicks, as CPCs were up only 2%. Average orders saw a 5% increase vs. last year.

November 2011 Top Sales Day: Mon 11/28 (Cyber Monday)

Other Key Sales Days (in descending order):

Fri 11/25 (Black Friday)
Sun 11/27
Tues 11/29
Wed 11/30
Sat 11/26

While Cyber Monday and Black Friday are definitely affecting buyer behavior on other nearby days, before and after Thanksgiving, these two dates remain unbeatable for single-day revenue and orders from paid search. Purchases in this channel spiked on Black Friday and remained high through the 30th—a trend we expect to see continue into December.

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7 Predictions for Holiday 2011

Where are customers hiding? Or are they?

1.  Those who don’t have to do without, won’t.  Luxury spending is on a steep rise despite the down economies in the US and Europe.  Three years of a deep recession and 9%+ unemployment aren’t dampening the spirits of the bulls-eyed 1%.  Even NY State’s Governor Andrew Cuomo won’t hit the millionaire wallet and handbag.  States need every taxpayer they can get.

2.  Ecommerce, the at-once General Admission concert seats and genteel private entrance, will continue to capture increasing growth and wallet-share.  Led by search online and directed increasingly to handheld devices and tablets, consumers at home get the guilty pleasure, special discounts, free shipping and radically improved shopping experiences that they rarely get after sitting in traffic to get to their favorite retail store.

3.  Brands that integrate their marketing channels will win.  Consumers think they are already.  Most aren’t.  Those that don’t may not see what’s happening underneath their sales numbers given the likely positive Holiday growth numbers.  Like most consumer-led disruption, though, future declines won’t be polite.  Just ask NetBook manufacturers and the company trading under the symbol NFLX (Netflix).  Click here for the latest in multi-channel whitepapers.

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Rewind Paid Search Performance Index: October 2011

Paid search growth trends continue to accelerate for online retailers.  As 2011 winds down and the crucial holiday season approaches, October saw even stronger year-over-year growth for revenue, orders, clicks and conversion than September, which itself had outpaced prior months.  PM Digital’s October 2011 Rewind Index, which measures monthly U.S. paid search performance for online retail clients, found 53% annual growth in revenue and 33% growth in clicks—the largest monthly increases in both metrics all year.  Average orders also saw a healthy 7% increase, an indication of a positive mood among online consumers.  PM Digital retail clients increased total spend by an average 40%, mainly due to a boost in clicks rather than CPCs.

Columbus Day was the peak online retail sales day for paid search campaigns, and its year-over-year metrics were also strong, with 67% revenue growth on that day outpacing the October average.

YoY Performance Metrics for October 2011

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Posted in Paid Search | 1 Comment

Black Friday is Now Thursday

Walmart just changed the game.  Let the madness begin.  Deals and bargains now start on Thanksgiving night at 10pm.  Best
Buy and Target are lined up right behind them rolling deals into staggered
timeframes.  Toys, clothes and home accessories are up first then, electronics at midnight and general consumer goods on Friday at 8am.

Ecommerce is about to reset its search bid rules to react to
consumer’s expectations although not for all products and brands, notably
Luxury.  Electronics and apparel will have no choice, especially
consumables and commoditized products, in my opinion.  Dayparting search
optimization is about to take on a new life when you consider that researching
will now start earlier which will impact site conversions related to new buying
patterns.

Will Cyber Monday and Tuesday stay the top sales
performers?  My bet says yes, but the curve is certainly going to flatten
over Thanksgiving weekend as opposed to historical, spikey high-peak
days.  Whether all of this generates incremental, new customers and demand
is the ultimate question.

We’ll know more in two and a half weeks.

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Top Halloween Costume Search Trends for 2011

As Halloween creeps nearer, costume search data provides an informative (and fun) way to take the temperature on what is hot vs. what has cooled off a bit since last All Hallows’ Eve. And the verdict for 2011? It appears there will be fewer plunging necklines, hair bumps and spray tans this Halloween – but there may be a growing flock of twisted or irate birds.

Per Google Insights for Search, costume searches related to Rovio’s popular game Angry Birds are among Google’s “Rising Searches” this season. Other hot searches, per Google’s index, are tied to the 2010 psychological thriller Black Swan and Mattel’s popular Monster High franchise.

By contrast, interest in one of Google’s top rising searches last year, “snooki costume”, appears to have sagged a bit. In 2010, Snooki (from MTV’s Jersey Shore reality television series) beat out not only the nascent Angry Birds, but also other long-running costume favorites like “catwoman”. It’s worth noting that “snooki costume” searches rose dramatically in the days leading up to Halloween 2010, so there may still be time for Snooki to reclaim her throne in 2011.

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Rewind Paid Search Performance Index: September 2011

September was marked by acceleration in several paid search growth trends observed in recent months for online retailers. PM Digital’s September 2011 Rewind Index, which measures monthly U.S. paid search performance for online retail clients, found 26% year-over-year growth in clicks and even stronger 46% growth in revenue—the largest monthly increases in both metrics since last December. Both are great indicators heading into Holiday 2011. What’s more, average order increased 10% year-over-year—the biggest increase tracked this year. PM Digital clients also increased total spend by an average 27%, while CPCs held steady.

Labor Day was far and away the clear winner in terms of single-day online retail sales from paid search campaigns in September. Labor Day also did very well on a year-over-year basis, with 53% revenue growth on that day outpacing the monthly average. Taking a broader view, sales for September overall were more concentrated in the latter half of the month, especially from Sun 9/18 to Wed 9/21. Paid search conversion rates continued to improve in September.

YoY Performance Metrics for September 2011

YoY Performance Metrics for Labor Day 2011

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September’s Facebook Page Upgrades – Are You Ready?

In addition to reaching two new milestones – 800 million worldwide users and 500 million users noted in one single day – Facebook rolled out a suite of upgrades that will necessitate changes to your channel strategy.  Below is a quick summary  to  guide you through the key changes:

  • Like: A paradigm shift; users no longer need to “Like” your page in order to post a comment or view all your content.  This poses challenges to Brands.  Do you have Facebook exclusive content and fan gating in place to entice new fans to press the Like button? What is your strategy to attract and retain fans?
  • Sharing: Brands can now view the number of shares and more importantly, the comments and corresponding audience with whom the content was shared.
  • EdgeRank and the News Feed: Content definitely rules in the revised delivery system, dictating the importance of a vibrant content strategy:  Personal page content is no longer ranked as “Most Recent” or “Top News.”  All content shows in a fan’s newsfeed, but Facebook prioritizes the content based on its relevancy to the recipient, and content that is not considered meaningful is relegated to the new Ticker which streams content in a “Tweet” style on the right side of the page.  Bottom line, if your content is not considered compelling (meaning it doesn’t generate significant comments and interactions) your communications will fall way down the road on a fan’s newsfeed, decreasing the likelihood of your content being served. In this new game, content is definitely king.  Is your content strategy up to the task at hand? Continue reading
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Posted in Online Marketing, Social Marketing | Comments Off