September 2009

Holiday Sales Economic Data: Still Too Early

Job security and a disconnect between consumer confidence and consumer spending loom unpredictably over year-end holiday sales, but significant opportunities remain for marketers to optimize ROI and grow demand.

After months behind doors with our analysts and technology group building out potential new bid management algorithms and rules, this is the time of year when we start testing and tweaking our hypotheses for Holiday.  This annual rite is both a quantitative and emotional climb to Black Friday where we can better forecast Holiday sales demand.  August and September’s economic data is a head-spinner when comparatively evaluating it versus 2008.  Historically, post-recession economic indicators are more predictable relative to buying behavior than times that are in rapid decline as were August and September 2008.

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Keyword Research Tools Guide, Part 2: A Look at Compete

Compete LogoAs the next installment in our ongoing review of resources for online marketers, below is Part 2 of our Keyword Research Tools Guide.  Part 1 of this series focused on Hitwise and comScore Marketer, so this time out we’ll take a look at Compete, the last of the three major search term products that focus on post-click data.

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Success with Google’s Content Network

PM Digital has been leveraging content search much more than we had in the past, and we’ve found some great success there. Google’s content network, in particular, yields a massive amount of impressions which is desirable for advertisers looking for more scale from search (approximately 70% of internet users view content ads per month for 139 million impressions).

In the past year, PM Digital was fortunate to have Michelle Obama favor two of our clients’ clothes, and we leveraged linking those brands with Michelle Obama’s name and other relevant keywords within the content network, trying to make the most of the constant media mentions.

These campaigns yielded a significant amount of sales. Most advertisers, though, may not get the opportunity to link their brand to Michelle Obama, so can they still find success with content?

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3 Tips for Measuring Marketing Efforts in Omniture SiteCatalyst

UPDATE: In Summer 2010, Adobe released a new Marketing Channels report feature in SiteCatalyst that addresses some of the issues below.  Please check out our blog post “New Marketing Channel Reports in Omniture SiteCatalyst” for an overview of this new enhancement.

Omniture SiteCatalyst is a popular and extremely customizable web analytics platform.  Marketers new to SiteCatalyst are sometimes surprised that the default traffic source and campaign reports don’t always summarize activity in a manner that they’d like to see results.  Below are 3 suggestions to consider related to traffic source measurement before setting up or enhancing your SiteCatalyst implementation.

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The Deal: Entry Ticket, not Deal Closer

Retailers’ customer relationships have changed, permanently.  The price, the offer, the goody-bag, so to speak, all matter.  They open the relationship and might cinch a sale but don’t close the deal, suggesting the long-term customer today is not just demanding more, but requiring it.  In its latest quarterly analysts call, J. Crew’s CEO, Mickey Drexler, said it even more bluntly:

It ain’t inventory that drives profit: it is the right inventory that drives profit. You can buy all day long today, and if you aren’t buying the right stock, the right inventory, the right fashion, it ain’t getting you the sales except at second and third markdowns and on promotions.”

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Three Search Improvements with Google Caffeine

In case you haven’t heard, last month, Google announced a major algorithm change called Google Caffeine. And, for the first time ever, they have given us a sneak preview which, depending on who you believe, was either done to steal the thunder from MS Bing and other related news such as Facebook’s purchase of FriendFeed, get enough feedback to ensure similar results to the current algorithm or to truly get feedback from marketers and SEOs on their improvements.

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Google Betas: Product Ads and Trademark Sponsored Search

This summer we have seen lots of testing for different ad placements on Google, including changes to Page 1, product images displayed along the right side of search results, and quick links within sponsored ads. The following is a quick review of these and other potential changes.

  • Product search listings (formerly Froogle) have been shifting placement on Page 1 of Google Search, moving from the top to the bottom, and now to the middle above the fold.

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Offline to Online: Using Print Catalogs to Boost Social Marketing

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It’s no secret that more retailers are using social networking platforms like Facebook and Twitter to further engage consumers with their brands. Emails and websites remain the primary agents for promoting social media initiatives, but marketers with print catalogs can also leverage their offline assets to get customers to log-on and sign-up. Here are recent examples of six marketers, ranging from FetchDog to Bliss, that are using catalogs to seek out new friends, fans and followers.

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Keyword Research Tools Guide, Part 1: comScore Marketer and Hitwise

Clients often ask about the differences between search intelligence products.  To that end, here is Part 1 of our Keyword Research Tools Guide, designed to provide a quick overview of methodology, output and relative strengths for some of the key resources available to search marketers.

This initial write-up focuses on Hitwise and comScore Marketer, two of the major players that report on post-click data (i.e. not just ads served, but ads clicked).

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