Category Archives: Google

Facebook’s Advertising Challenge

On the eve of Facebook’s IPO, many will be watching closely to see what happens with the stock. In the coming days, we’ll see the price fluctuate and eventually, settle in to where it will remain more stable than it will be in the first days of trading. With only a lucky few able to get in on the IPO, there is hope that Facebook will be as hot a stock as Google was early on with a steady increase in the stock price over time. To that end, once all the hoopla surrounding the IPO dies down, talk will turn more definitively to Facebook’s revenue model. Facebook’s ability to generate revenue will be necessary in order to move the needle on the stock price.

Google had an attractive model when it when it first went public. In fact, it was a cash cow out of the gate. Comparatively, Facebook’s revenue prospects right before going public are good but not as clear. As an online marketer who has bought advertising from both Google and Facebook since they both began selling it, I can affirmatively say that what Google offers is phenomenal and what Facebook offers is ho-hum, so-so, really not that great. Google continues to bring in new buyers at efficiency rates as good as and often better than that of the top tiers of the other direct response channels. Facebook, on the other hand, has not impressed many marketers on the advertising side from a performance standpoint.

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Worried About Google’s “Penguin” Update?

Starting April 24th, Google started rolling out an update focused on penalizing websites that are “over-optimized”. This has been expected for some time, as Google’s Head of Webspam, Matt Cutts, forewarned of this penalty in a March 2012 SXSW presentation. As has been the habit lately, Google has given this update a handy nickname, “Penguin”. What is Google Penguin and how can penalized sites recover?

Generally speaking, Google’s “Penguin” release is a change in their algorithm aimed at penalizing the rankings of sites violating Google’s existing Quality Guidelines. Violations specifically mentioned include keyword stuffing, article spinning and dubious linking habits like participation in reciprocal or paid link networks. In Google’s official Penguin release, Google goes on to point out that, downstream, this change will only impact around 3% of total, US queries – they’re looking for the worst of the worst offenders. (Compare this to the 35% change that last year’s QDF update brought to bear.)

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Posted in Google, Natural Search, Online Marketing, SEO | 1 Comment

Getting Around “Keyword Not Available”

In a previous article on Keyword Not Available, we explored the impact of Google’s decision to encrypt searches performed by logged-in Google users. With this change, SEO keyword referrer information is becoming scarce, with webmasters reporting between 12 and 30%+ of their Google organic keyword traffic being suddenly unavailable. Google Webmaster Tools is one way “around” this by providing site owners with the top keyword queries driving traffic to the site, regardless of the user’s logged in status. On April 26th, Google announced that they were including more data in Google Webmaster Tools’ Top Search Queries report. Yea! Although the keyword data doesn’t allow you to slice and dice it like Analytics would, the Top Search Queries report can help establish keyword trends for comparison to Analytics’ “keyword not available” data.

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Match Game: Google Announces Changes to AdWords Match Types

Google announced this week that starting in Mid-May, phrase and exact match keywords will now match close variants. This includes:

  • Misspellings (“restaurant” & “restaraunt”)
  • Singular/Plural Forms (“restaurant” & “restaurants”)
  • Stemming (“dine” & “dining”)
  • Accents (“café” & “cafe)
  • Abbreviations (“mr. chow restaurant” & mister chow restaurant”)
  • Acronyms (“la restaurant” & “los angeles restaurant”)

At least 7% of search queries on Google contain a misspelling, and the longer the query the more likely that is to happen. Google’s organic search already detects and compensates for misspellings and close variants by showing results for the user’s intent (see below).

Google believes this new feature will be beneficial for advertisers and will help result in more impressions and clicks for phrase and exact match. Early experiments show that advertisers experienced positive results with an increase in clicks by 3% with comparable CPCs.

As we’re relying more heavily on exact and phrase match to improve ROI, the misspellings and other variants have been a good opportunity for keyword expansion for those advertisers who diligently work through search query reports.

While this change in match types can help save time in keyword development overall, it may result in a more crowded landscape on these variants. Quality Score and first page bid estimate will be determined on the exact keyword according to Google, but CPCs could also rise if advertisers bid up the main phrase and exact match keywords.

Advertisers can opt out of this feature only at the campaign level by selecting keyword matching options under the advanced settings.

 

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Surviving Google’s “Panda” Updates

A hot topic at SES New York 2012 was Google’s series of “Panda” updates and what they have done to site owners’ traffic. While we had only 20 minutes to discuss a year’s worth of updates, the theater presentation went well and appeared to help a few people get a handle on the past and future of these changes. For our readers, I’ve uploaded a PDF copy of the presentation for review and comment.

The core idea is that low quality content is being carefully inspected and, if you go over a certain threshold, your entire site can be penalized. There are ways out of the Panda hole but what do you think, generally, about this series of updates? Has Panda hit your site? Is it helpful to retailers or harmful?

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New Google Policy for Online Pharmacies Causes Some Google Campaigns to Go Dark

Google has implemented a new policy affecting Internet pharmacies, HMO pharmacies, chain drugstores, and mass retailer pharmacies.  Such companies must now be certified by The National Association of Boards of Pharmacy (NABP) through its Verified Internet Pharmacy Practice Sites (VIPPS) program in order for Google paid search keyword campaigns to be approved.  This policy extends to keywords associated with any merchandise on a website that sells pharmaceuticals – not just pharmaceutical products.

For those still awaiting VIPPS certification, Google shut down all keywords across all campaigns beginning last weekend.  Many companies were affected by the policy and few were prepared.  The implications of what Google would do and when they would do it were not clear enough.  A week later, many of these companies remain dark on Google paid search.  A great deal of revenue has been and continues to be lost while these pharmaceutical companies scramble to rectify the situation.

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New Google Analytics Features Make it Smarter, More Powerful

Google Analytics adds more powerful reporting capabilities, expands mobile measurement and adds intelligence engine to drive smarter data insights.

Google Analytics

Several new features for Google Analytics were announced last month designed to make the free web analytics platform more powerful and easy to use.  Below is a highlight of several new features.

Goal tracking improvements.  In addition to increasing the number of configurable goals to 20 per profile, new site engagement goal types have been introduced.  Engagement goals can be set based on the visit duration or the number of pages viewed during a visit.  For example, a goal can be set to occur if time on site surpasses 10 minutes or after 12 pages have been viewed in a visit.  These new goal types allow site owners to measure the proportion of visits that meet a time on site or pageview threshold and are especially valuable for content websites.  AdWords advertisers can use these Google Analytics goals for campaign optimization in cases where ecommerce conversion is not applicable or the target behavior.

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Resistance Is Futile: All Your Customers Belong To Google

Google Commerce Search is the latest addition to a formidable merchant-centric tool set.

Google Commerce Search

I spend more time every week thinking about Google than I play with my kids. I know, that is a sad declaration on the state of my life, but, Google keeps expanding its universe, and I still have the same number of kids.

I know that I am forgetting a few things here, but Google has its fingers in an enormous portion of the merchant marketing pie:

  • Google.com: Google controls the presentation layer before a searcher makes a click.
  • Maps: Google controls who and what shows up where for local search.
  • Google Affiliate Program: Yup, you heard that right, you can do affiliate programs through Google now.
  • Google Shopping: A free (for now) comparison shopping engine.
  • Google Checkout: Google wants to be your transaction partner.
  • And starting today, Google has unleashed Google Commerce Search.

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Google Wave and the Future of Targeted Marketing

With its potential for timely and ultra-targeted offers, Google Wave could alter the rules for email and social media marketing. 

GoogleWaveLogoI was excited to receive an “exclusive” invite for the Google Wave product.  My first look at this intriguing platform, combined with the recent work we’ve been doing with the Facebook API, has left me pondering the future of both.

While we can’t be sure what Google’s final product will look like, the currently available Wave application could potentially be an e-mail and/or social media killer.  On second thought, those two platforms will never go away, but they could be somewhat diminished.  After all TV didn’t kill radio and online marketing will not completely replace off-line channels, but in both cases, the existing models had to be rethought.

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Google Paid Listings Now Appear in iPhone Maps

iPhoneSponsoredLink-MapView

Local search ads take mobile leap on iPhone.

Google Sponsored Listings have started to appear within the Maps application installed on every iPhone and iPod touch device. These paid listings appear alongside organic results when users perform relevant searches, helping local customers find appropriate businesses from their mobile phone.  PM Digital is working on getting more details on the specifics of this new program and how it relates to Google’s Local Business Ads program.

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