Category Archives: Natural Search

5 Things Wrong With Natural Search – And What It Means For Marketers

Search engines have given us amazing opportunities that are unparalleled in the course of human experience. If I want to find baseball statistics from the 1912 Red Sox, or the dimensions of the Coliseum, or the impact of too much calcium on cat liver health, this information is truly at my fingertips. It is a golden age of information. But for all its promise, search falls short in five major ways. Let’s examine the failures and their impact on marketers and consumers, and offer ways to create opportunity.

#1 - Search Relies on Structure

The Issue:  At its very core, search works on structure. Search engines are wonderful at examining known databases and providing answers to queries. For example, search engines are amazing at returning results for queries like “flights from BOS to SFO” or “sushi in 02474”. These are queries that have a discrete set of answers, and search engines are terrific at giving searchers results. Why is this a problem for marketers? First, it means that your data needs to have structure in order to be most effectively found.  And secondly, structure makes the playing field completely flat. Structured search turns products into commodities.

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Measuring Organic Sitelink Activity

Sitelinks are the extra internal links that appear with some natural search results.  In addition to drawing more attention to a search result, these links are helpful to visitors that want to jump directly to a particular section of your site.  Organic SitelinksDespite the recognized value of having sitelinks, few organizations measure their popularity or effectiveness.  This post walks through how to use your web analytics solution to measure organic sitelink performance.

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10 for 2010: What Matters Most for Natural Search Success in the New Year

As the New Year turns, it’s normal to look ahead. So here is my list of what’s coming up in the world of natural search for 2010.  In lieu of predictions, however, I’d like to offer up something a bit more actionable: a rundown of key areas that will require online marketers’ focus and attention to maximize natural search success in the coming year.

1.  Mobile Matters – I have actually been beating the mobile drum since I worked on mobile search in 1997, but this year, mobile really matters. (Google and Apple have spent almost $1 billion in the last quarter to buy mobile ad networks…that should tell you something!) The growth of mobile is torrid and with the rise of the smartphone and ubiquitous 3G, mobile search is working. In 2010, you will see an appreciable amount of traffic from mobile browsers. Are you thinking of how you can present yourself to the mobile user? If you aren’t now, you should be.

2. Images Matter – Visual search is hot. There have been dozens and dozens of early stage visual search engines that have been no better than demo-ware. But Google Image search has exploded, and we see that our clients are driving traffic through images searches. (If you are looking for a red dress, doesn’t it make sense to look for the red dress in pictures?) And with the advent of Google Goggles, image search will continue to explode. Are you optimizing your images to be relevant and available for image search?

3. Not Being a Dog Matters – Do you remember this incredible cartoon which touted the invisibility of who you are online? Well, the world has changed dramatically since then, and your reputation as a marketer is now well known on the internet. In 2009, I suggested that reputation was about to become an important part of the online world, and 2010 that will become even more valuable. How you behave as a marketer, how you share information with customers, and how you engage with customers will have an impact on your search visibility in 2010.

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A Marketer’s Quick Guide to Universal Search and Vertical Search

Universal search and vertical search appeal to different types of searchers and searches.  But does either appeal to marketers?

We continue to receive a good number of questions about universal search (how can we retain our ranking?) and vertical search engines (should we be using them?)  For guidance, below is some topline marketing perspective on the relative strengths and opportunities for each.

Vertical Search

With search having become a mainstream necessity for consumers and a lucrative media channel for the search engines, vertical search engines will proliferate over the next few years.  Examples include TheFind (consumer goods), Kayak (travel) and MyRide.com (automotive).  As far as marketers’ acceptance and use of these as a media channel goes, it will depend on several factors.

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The Constant of Change: Real Time Update

Real time search is a game changer, and marketers must begin to master the art of frequency if they want to remain competitive and visible.

Natural search is always changing. And the past few weeks have been no exception. We’ve seen an essential takeover of Yahoo search by Bing, and we’ve seen Google unfurl a new natural search infrastructure with its preview of Google Caffeine.  But the most striking change in search (and this is undoubtedly part of the Caffeine update) is the increased indexing speed and visibility of near real time search. On every Google search, there is a spot on the top left of the page for search options.

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