Category Archives: SEO

Mobile SEO – What Is It, Really? – Part II

On-Page Optimization

As we move forward, Google’s Fast, Relevant, Comprehensive and Fresh mantra hangs in my mind as does an October 2011 post by Ryan Jones named Mobile SEO is a Myth. Although Jones goes to the extreme of arguing that a mobile site should be one and the same as your normal retail site, there are a few good points worth considering, including how mobile devices are just a mechanism for delivering a good web experience. Would you rate a TV show differently depending on the size of the TV used to display that show? I don’t think it’s true that the “…best Mobile SEO strategy is to not have a mobile SEO strategy…” but the thought ties in perfectly with Huffman’s point about how they judge the quality of Google’s own Mobile Search and “normal” Web Search sites using the same criteria: Fast, Relevant, Comprehensive and Fresh.

Fast is a technical point previously addressed. When we consider the Relevant, Comprehensive and Fresh requirements, fundamentals like content development and on-page optimization (TITLE, META tags, etc.) necessarily join the checklist of things that must be included in “Mobile SEO”, proper.

A second thought stemming from Huffman’s presentation is that they hope Google Search for Mobile delivers a “complete” experience for users. He gives examples of “complete” as i) inclusive of as much information as possible; and ii) information being presented in ways that are sensitive to the capabilities of access devices. Simplistically interpreted, this means mobile site owners should generally avoid things like Flash while leaning toward features created by HTML5 or jQuery – both of which provide more functionality within a device like an iPhone or Blackberry. Continue reading

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Mobile SEO – What Is It, Really? – Part I

In listening to current and prospective PM Digital clients, the importance of mobile website development to the future of their businesses is a given but “mobile SEO” is sometimes mentioned with some hesitation. What is it, really? Meaning, when you’re challenged with increasing traffic and other KPIs delivered by your mobile site, what tactics are included in the solution set? What Is Mobile SEO?

First, let’s establish the near-term goal – improvement of your site’s page rankings for top keyphrases searched through Google. Specifically, we’re interested in improving page rankings for top keywords entered by mobile device users and returned via Google Search for Mobile. (Also consider YouTube and other major social sites to be worthy of individual, mobile keyword research and optimization.) Looking forward to farther-reaching goals and KPIs, let’s agree that we’ll save the advanced discussion of mobile conversion optimization for another day and set rankings, traffic and revenue as a good, default three KPIs.

With the appropriate keywords and target site(s) defined, let’s look to Google for advice on what should comprise “Mobile SEO”.

Technical Optimization

Starting in late 2009, Google’s Webmaster Central Blog began offering the basics of what they like to see in mobile websites, what we’ll call technical optimization:

  • Help Google index your mobile site, November 13, 2009 – i) “…create a Mobile Sitemap and submit it to Google to inform us to the site’s existence…”; ii) “…If you’d like your site crawled, please allow any User-agent including ‘Googlebot-Mobile’ to access your site…”; iii) “…Check that your mobile-friendly URLs’ DTD declaration is in an appropriate mobile format such as XHTML Mobile or Compact HTML…”
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2012 – Time to Join the PM Digital Blog

It’s mid-January and, by this time, we’ve all gotten back to work and are focused on the good things we’d like to accomplish in the new year. As Senior Director, Search Strategy, I joined PM Digital in 2011 and got to work on client strategy, best practices and revenue goals but hope to make participation on the PM Digital blog a habit in 2012. Consider this a friendly “Hello!” and my resolution to contribute posts on marketing best practices, breaking news and revenue development as the year progresses.

We’re compiling aggregate KPI data across many verticals right now, so it’s time to make a wish list of tactics and theories analytically prove or disprove. Are there any SEO, PPC, social media or general marketing issues you’d like to see addressed in future posts?

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Multiple Category Merchandising and SEO (SMX East)

Tips to Avoid Product URL Duplicate Content

Last week I had the good fortune to speak on Pagination and SEO at SMX East in New York. The panel speakers consisted of Vanessa Fox from Nine By Blue, Maile Onye from Google and myself. The core focus of the panel was Pagination and SEO. Individual topics ranged from managing duplicate content from pagination, new rel=”next”/rel=”prev” meta tags and paginated categorical merchandising.

The title of my presentation was “Paginated Categorical Merchandising & SEO.” The primary focus was tips to avoid product URL duplicate content when merchandising products in multiple categories.  To download a complete copy of the presentation, click here.

The answer to the question of “should I merchandise my products in multiple categories” is “yes.” When looking at the Consumer Decision Process or sales funnel (slide 6), the opportunity to increase a retailer’s customer reach (e.g. search demand) by creating more categories in lower tiers of the funnel can be very high. The ability to promote products by season, sales, new arrivals, and the like enable a retailer to create new entry points and better align their brand with the consumer decision process in each stage. The example in the presentation illustrates this opportunity by an increase of 4x based on monthly search volume (click on the image to enlarge).

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Retailers & SEO: Exceeding Expectations

The following article was featured on Adotas on February 21, 2011.

There are obvious and powerful reasons for retailers of all scale to focus on search engine optimization, including increased traffic and demand. But more important, search optimization gives the retailer the opportunity to meet and create customer expectations.

As PM Digital analyzes the reams of data that we have regarding natural search optimization generating increased sales and visits from branded and non-branded keywords, it has become clear that the role of search in retail is to create a natural point of connection between searchers and the retailer’s offerings.

This goes beyond simple product listings, and extends the presentation of the retailer into category presentation, editorial presentation and more. Search helps guide the visitor from their expression of intent, their search query, to the right part of your website where your brand promise and conversion funnel of your site can come into full effect.

A major retailer kept the following as a retail sales floor mandate: “We must meet customer expectations, but also create and exceed new expectations every day.” Search can fill this mandate, as well. Search optimization gives the retailer the power to be present where the customer expects them to be, but further, search can create an intersection between your brand and searcher intent where the searcher has no expectation of your participation.

Imagine that as a retailer, you have core products where your customers expect to find you. That meets their expectation. However, search gives you an unparalleled opportunity to insert yourself into searches around categories, products and values that are outside of your core.

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Using the Four Pillars of Optimization to Recapture Online Market Share

The following article appeared in Chief Marketer on February 11, 2011.

In many market sectors, the traditional retailer is under siege. Take the apparel sector. Discounters such as Overstock.com, flash-sale sites like Gilt Groupe and Rue La La, fast-fashion players including Century 21, massive marketplaces such as Amazon, and fashion blogs like The Style Rookie have created a treacherous landscape for apparel retailers, which can no longer expect offline-branding or retail-footprint alone to adequately secure their online fortunes.

An apparel retailer, or any other type of merchant, that has its marketing and branding efforts siloed and is not evaluating its integrated business is at risk of losing its place in the online discussion.   

Case in Point: “Men’s Fashion”

Before you dismiss this as alarmist, let’s look at a simple example: men’s fashion. This is a good benchmark, as most menswear customers look primarily to retailers to inform their fashion choices. But of all the listings on the first page of Google for “men’s fashion,” only two are retailers.

The threat here is not that content sites such as GQ or About.com are taking control of the men’s fashion discussion, but rather that a straight affiliate play like www.mens-fashion-tips.com could capture more natural-search attention than Armani or Ralph Lauren or even Lands’ End.

These results, of course, are an algorithmic byproduct. Search engines aren’t editorial, so they typically do not favor one site over another for content reasons. They focus on how well the site matches their interpretation of quality and relevance for a particular search query. So why did only two retailers show up on page 1 for this query? Because the apparel merchants let it happen. They have ceded their voice in the search discussion for “men’s fashion.” 

As we dive deeper and narrower with search terms such as “men’s pants,” we see a much more retailer-focused environment, with Kohl’s, Macy’s, Banana Republic, and Gap among the diverse merchants appearing on the first page. And while the term “men’s pants” is still a very broad query, it does express significant intent to deeply engage with pertinent content.  And, at this level of query, the retailer rules the day. Why?

For the top-level query, such as “men’s fashion,” the eventual desired destination of the searcher is unclear. It is hard to tell if that searcher wants to learn more about men’s fashion, see videos about men’s fashion, or shop for men’s fashion. Over times, however, search engines have learned that the average search for “men’s pants” yields a click through to a retailer.

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Google Instant: Facts, Myths and Opportunities

Last week, Google launched Google Instant which updates search engine results as you type. It is a dynamic, engaging search presentation, and it changes the Google user experience dramatically. It is the biggest change in search in years.

So, onto the facts:

FACT: Google Instant is cool. It is the best eye candy that search has ever had. Never before has search been so interesting to look at and engage.

FACT: Because of the dynamic nature of the results presentation, Google Instant makes you pay attention to what is happening on the result pages. Chances are, you will see a compelling search result even before you have finished typing your query.

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Ready For a Cuppa?

Google Caffeine’s obsession with speed will bring tremendous opportunities for marketers in 2010 – but you’d better get moving now.

GoogleAnyone who knows me knows that I am mildly obsessed with coffee. I savor it, gulp it, glory in it. But really, it is all about the caffeine. Caffeine makes me feel alive. Caffeine makes me engaged. Caffeine makes my heart purr along at 600 beats per minute. Caffeine is essential. Google shares my love for the caffeinated lifestyle. They are obsessed with speed. They want their servers chugging along like they’ve spent the afternoon with 400 of their favorite baristas. Google is ready to rock Caffeine, their new internal search architecture.  Google Caffeine is ready to roll out after the holidays.

What Does Google Caffeine Mean to Marketers?

Fundamentally, it doesn’t change your current search positions a lot. The essential algorithm that Google uses to determine which sites are relevant for particular terms isn’t really changing that much in the near term (but look out…big changes are coming…more on that before Christmas). But there are nuances that are becoming evident:

1. Indexing - Caffeine is all about indexing speed for Google. How many more pages can Google add to its index and how quickly?  Caffeine represents a significant change in Google’s housekeeping. This is good for Google. They are speeding up the indexing because the web is exploding in its growth. (See my Here Comes The Flood for more info on the whats, whys, and wheres of the explosions).  Google needs to get faster so that it can keep up with the deluge of new information and links. The takeaway for marketers is that you can expect to see your newer pages show up in the index (but not necessarily well ranked) sooner. Speed of indexation is good, but a bigger index means that you have even MORE work to do to keep yourself visible. You will likely have to do less work to become seen by Google, but more work to be visible to searchers.

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Top 5 Free SEO Tools for Marketers

SEO LogosOur recent acquisition of SpinShark has enabled PM Digital to go deep with clients on new strategies for improving natural search and page rank.  While pretty much any business benefits from outside counsel and perspective regarding SEO, there are also things that marketers can do themselves to gain insight on how to continually optimize their web properties for maximum exposure.

To that end, below are five easy-to-use SEO tools that we encourage any marketer to check out. And best of all, they’re all free!

1. SEOTools Back Link Analyzer

Back Link Analyzer quickly determines anchor text, page title and number of inbound links to a page. This is a great tool that gives you insight to how the page gets its visibility in search. Links are food for search engines, and this tool gives you an idea how satisfying your page (or a competitor’s page) is. We use this tool to inform our link building and search improvement activities.

2. Website Grader

True to its name, Website Grader attempts to “grade” the effectiveness of your website vs. competitors. It provides a score that incorporates things like website traffic, SEO, social popularity and other technical factors. This tool gives you a great way to objectively look at your page from a search perspective. It looks at all of the on-page elements that search engines look at and points out your weaknesses. Website Grader is a great tool that provides objective measurement with a no-nonsense result.

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