Tag Archives: Google

10 for 2010: What Matters Most for Natural Search Success in the New Year

As the New Year turns, it’s normal to look ahead. So here is my list of what’s coming up in the world of natural search for 2010.  In lieu of predictions, however, I’d like to offer up something a bit more actionable: a rundown of key areas that will require online marketers’ focus and attention to maximize natural search success in the coming year.

1.  Mobile Matters – I have actually been beating the mobile drum since I worked on mobile search in 1997, but this year, mobile really matters. (Google and Apple have spent almost $1 billion in the last quarter to buy mobile ad networks…that should tell you something!) The growth of mobile is torrid and with the rise of the smartphone and ubiquitous 3G, mobile search is working. In 2010, you will see an appreciable amount of traffic from mobile browsers. Are you thinking of how you can present yourself to the mobile user? If you aren’t now, you should be.

2. Images Matter – Visual search is hot. There have been dozens and dozens of early stage visual search engines that have been no better than demo-ware. But Google Image search has exploded, and we see that our clients are driving traffic through images searches. (If you are looking for a red dress, doesn’t it make sense to look for the red dress in pictures?) And with the advent of Google Goggles, image search will continue to explode. Are you optimizing your images to be relevant and available for image search?

3. Not Being a Dog Matters – Do you remember this incredible cartoon which touted the invisibility of who you are online? Well, the world has changed dramatically since then, and your reputation as a marketer is now well known on the internet. In 2009, I suggested that reputation was about to become an important part of the online world, and 2010 that will become even more valuable. How you behave as a marketer, how you share information with customers, and how you engage with customers will have an impact on your search visibility in 2010.

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Ready For a Cuppa?

Google Caffeine’s obsession with speed will bring tremendous opportunities for marketers in 2010 – but you’d better get moving now.

GoogleAnyone who knows me knows that I am mildly obsessed with coffee. I savor it, gulp it, glory in it. But really, it is all about the caffeine. Caffeine makes me feel alive. Caffeine makes me engaged. Caffeine makes my heart purr along at 600 beats per minute. Caffeine is essential. Google shares my love for the caffeinated lifestyle. They are obsessed with speed. They want their servers chugging along like they’ve spent the afternoon with 400 of their favorite baristas. Google is ready to rock Caffeine, their new internal search architecture.  Google Caffeine is ready to roll out after the holidays.

What Does Google Caffeine Mean to Marketers?

Fundamentally, it doesn’t change your current search positions a lot. The essential algorithm that Google uses to determine which sites are relevant for particular terms isn’t really changing that much in the near term (but look out…big changes are coming…more on that before Christmas). But there are nuances that are becoming evident:

1. Indexing - Caffeine is all about indexing speed for Google. How many more pages can Google add to its index and how quickly?  Caffeine represents a significant change in Google’s housekeeping. This is good for Google. They are speeding up the indexing because the web is exploding in its growth. (See my Here Comes The Flood for more info on the whats, whys, and wheres of the explosions).  Google needs to get faster so that it can keep up with the deluge of new information and links. The takeaway for marketers is that you can expect to see your newer pages show up in the index (but not necessarily well ranked) sooner. Speed of indexation is good, but a bigger index means that you have even MORE work to do to keep yourself visible. You will likely have to do less work to become seen by Google, but more work to be visible to searchers.

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Resistance Is Futile: All Your Customers Belong To Google

Google Commerce Search is the latest addition to a formidable merchant-centric tool set.

Google Commerce Search

I spend more time every week thinking about Google than I play with my kids. I know, that is a sad declaration on the state of my life, but, Google keeps expanding its universe, and I still have the same number of kids.

I know that I am forgetting a few things here, but Google has its fingers in an enormous portion of the merchant marketing pie:

  • Google.com: Google controls the presentation layer before a searcher makes a click.
  • Maps: Google controls who and what shows up where for local search.
  • Google Affiliate Program: Yup, you heard that right, you can do affiliate programs through Google now.
  • Google Shopping: A free (for now) comparison shopping engine.
  • Google Checkout: Google wants to be your transaction partner.
  • And starting today, Google has unleashed Google Commerce Search.

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Google Beta: Ad Sitelinks Ready for Phased Rollout

Based on PM Digital’s beta work, Google’s Ad Sitelinks test well and offer a great new tactic for retailers this holiday season.

Google’s Ad Sitelinks are moving from beta to phased roll out next week.  Whereas betas are seen by only a tiny portion of users (about 1%), in a phased rollout, approximately 10% of Google users will now see these ads. 

Ad Sitelinks were developed specifically as a way for retailers to get better click through rates from their trademark terms.  Rather than sending all searchers to the same landing page, Ad Sitelinks enable a marketer to direct consumers to specific pages.  PM Digital had several clients take part in the beta and has since rolled out many more.  We definitely saw significantly higher click through rates for Ad Sitelinks compared to regular sponsored ads.

Here is an example of how Ad Sitelinks look:

Bloomingdale's Site Links

When Ad Sitelinks were first tested around the beginning of summer, it was done as an A/B/C split:  1) the normal sponsored ad containing a logo; 2) a logo plus Ad Sitelinks; and 3) Ad Sitelinks with no logo.  The winning beta was Ad Sitelinks with no logo, which is what will be rolled out next week.

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Advanced Paid Search Metrics for Retailers

Ever wonder how competitors are able to achieve top rankings on otherwise unprofitable keywords?  It’s all in the metrics.

Paid Search Metrics

Consistent with Google’s 3rd Quarter Earnings and their outlook for 2010, paid search will receive ample 2010 budget dollars within the retail media mix.  Because of the efficiency and control paid search gives retailers in yielding sales at an acceptable ROI, most marketers will try to shift as many dollars as possible to paid search and away from less efficient sources.  In fact, if asked, most will say they would like paid search to be an even larger part of the mix, if only they could get more scale from the program.

The inability to get more scale out of paid search is sometimes confounding. Within merchandise categories, we frequently see certain retailers owning top spots for a wide swath of keywords which competitors can’t make work.  For example, the scale that Merchandiser B wants so badly is going to Merchandiser A, despite the fact that Merchandiser B is a category leader.  How does this happen?

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Here Comes The Flood: Twitter, Facebook and Real-Time Search

With micro-blogging and social media about to swamp current search algorithms, reputation will be the new PageRank.

Search and Social IconsLast week was a busy one in the search world. Bing and Google both announced new relationships with Twitter, soon making all public tweets indexable and searchable from your favorite search engine. Bing also announced that Facebook updates would be part of the search experience.

This is the first step in a MASSIVE change in the way search works.

Why is this a massive change? With these true torrents of content emerging from Twitter and Facebook, it will be impossible for the search engines to use their traditional metrics to determine what is an authoritative search result. The traditional authority-based algorithm becomes significantly less relevant.

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Google Wave and the Future of Targeted Marketing

With its potential for timely and ultra-targeted offers, Google Wave could alter the rules for email and social media marketing. 

GoogleWaveLogoI was excited to receive an “exclusive” invite for the Google Wave product.  My first look at this intriguing platform, combined with the recent work we’ve been doing with the Facebook API, has left me pondering the future of both.

While we can’t be sure what Google’s final product will look like, the currently available Wave application could potentially be an e-mail and/or social media killer.  On second thought, those two platforms will never go away, but they could be somewhat diminished.  After all TV didn’t kill radio and online marketing will not completely replace off-line channels, but in both cases, the existing models had to be rethought.

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The Constant of Change: Real Time Update

Real time search is a game changer, and marketers must begin to master the art of frequency if they want to remain competitive and visible.

Natural search is always changing. And the past few weeks have been no exception. We’ve seen an essential takeover of Yahoo search by Bing, and we’ve seen Google unfurl a new natural search infrastructure with its preview of Google Caffeine.  But the most striking change in search (and this is undoubtedly part of the Caffeine update) is the increased indexing speed and visibility of near real time search. On every Google search, there is a spot on the top left of the page for search options.

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Google Paid Listings Now Appear in iPhone Maps

iPhoneSponsoredLink-MapView

Local search ads take mobile leap on iPhone.

Google Sponsored Listings have started to appear within the Maps application installed on every iPhone and iPod touch device. These paid listings appear alongside organic results when users perform relevant searches, helping local customers find appropriate businesses from their mobile phone.  PM Digital is working on getting more details on the specifics of this new program and how it relates to Google’s Local Business Ads program.

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Three Search Improvements with Google Caffeine

In case you haven’t heard, last month, Google announced a major algorithm change called Google Caffeine. And, for the first time ever, they have given us a sneak preview which, depending on who you believe, was either done to steal the thunder from MS Bing and other related news such as Facebook’s purchase of FriendFeed, get enough feedback to ensure similar results to the current algorithm or to truly get feedback from marketers and SEOs on their improvements.

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