Tag Archives: SEO

iPad Web Traffic Shows Rapid Growth, Browsing Behavior Similar to Desktop

Apple recently announced that over 1 million iPads have been sold in the first 4 weeks of U.S. availability.  With media fervor subsiding and novelty wearing off, we were interested in better understanding how iPad users are browsing the web.  Listed below are three observations related to iPad traffic stats gleaned from some of our retail clients.  It’s important to note that individual marketers show variations in the amount of visits from iPad browsers, so your mileage may vary.

iPad is rapidly gaining share in terms of site visits.  With just a few weeks of availability, the iPad has shown rapid growth and in some cases, has overtaken more established mobile devices in terms of visits.  While iPad visits make up a small proportion of total site visits (typically less than 0.5%), this fast growth shows promise.  Whether this rapid growth rate can be sustained in the longer term remains to be seen.

iPad Traffic Growth

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Keyword Selection for Paid Search

It often seems like a race to keep up with the escalating complexity of paid search. From an agency perspective, changes to process, technology and training are frequently necessary in order to accommodate the evolution. Many of these changes enable us to move the needle here and there on leveraging performance, but the core of a solid paid search campaign hasn’t really changed that much.

Paid search is fundamentally about presenting a relevant ad to someone who enters a keyword in a search engine. Every month, 60% of the searches on Google are brand new. With the keyword list being the pillar of the paid search campaign, keyword selection is essential. Technology now exists to scrape a page and cull a list, but the fundamental strategies for effective keyword selection remain the same now as they have been for years. Here are some of the basic keyword selection tactics that apply to the retail vertical.

Top Sellers: Site analytics can determine the top selling products through direct load and natural search. These words should be part of the paid search campaign.

Top Searched Products on the Site: Site analytics can inform what people are searching for on the site, and these words should be included in the paid search campaign. Products being searched for but not sold by the merchant should be given to the merchandising team to potentially expand the product line.

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Measuring Organic Sitelink Activity

Sitelinks are the extra internal links that appear with some natural search results.  In addition to drawing more attention to a search result, these links are helpful to visitors that want to jump directly to a particular section of your site.  Organic SitelinksDespite the recognized value of having sitelinks, few organizations measure their popularity or effectiveness.  This post walks through how to use your web analytics solution to measure organic sitelink performance.

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Instant Ads: Targeting Perfection in Real-Time

A few years back, I was experimenting with songwriting and free-form poetry.  Creatively, traditional boundaries were killing the sound my head wanted to hear.  I wrote, “Eyelids blink, but what truth reveals?  That squinch of time between a blink and a-h-aa.  Revelation.” 

Today, with a digital marketing industry that’s grabbing new and existing ad dollars, these words carry a truth that could solve the dominant online advertising challenge, that is how to bring the economics of targeting precision to display media.  With the SEM and SEO industries maturing and their ability to grow sales naturally constrained by the limitation of consumer demand, this could be the old-guard display advertising’s missing ingredient.  

Led by Google, Yahoo and Bing on their respective exchange platforms, advertisers can pinpoint consumer interest as it’s happening.  Instantly, literally, ads are served based on what was just learned about what someone was looking for and doing.  And you can know how many ads they’ve already seen and when. 

Imagine you’re the Martin Guitar Company trying to reach people looking to buy a guitar that’s perfect for Eric Clapton’s style of acoustic blues.  If you could be in front of a prospect at the precise moment they left a Guitar Player Magazine article about Eric Clapton’s 1992 “Unplugged” album and his use of 3 Martin guitars1 and who, 10 minutes earlier had already clicked on The Guitar Center and looked at acoustic guitars, you’d pay a premium for that.  It’s like being part of a Facebook exchange as people are buzzing about exactly what you’re selling and you can show and tell it, right at that moment. 

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It’s All Search

Search is a big channel. There are die-hard people in the SEO world who never think about paid search as part of search…it’s advertising they say. There are PPC jockeys who have disdain for anything that doesn’t have an easy metric and a quick way to A-B test. Anything else is squishy, they say.

Well, any debate that pits natural search vs. paid search is missing the synergistic whole.

It’s all SEARCH.

Search is about the traffic that comes from results to specific queries. And while there is a difference between the way paid and natural search works, as a marketer, it may help you to think of them as a single channel, because they work together so well.

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Guide to Online Marketing Conferences and Trade Shows, Part 2

Below is the second installment of our trade show roundup with thoughts and recommendations for some of the key conferences for online marketers.

Internet Retailer – Internet Retailer currently hosts two key shows each year – the Web Design & Usability Conference which was just held last week in Orlando, and the larger Internet Retailer Conference & Exhibition in June.  This year’s main conference will be in Chicago from June 8-11.   If you are actively involved in web design, the February show would be valuable to attend.  For more general retail info, I am a big fan of the June show.  It draws a huge crowd (great for networking and exhibiting), and there is a ton of great content.  Our clients also rate this show highly for value and time well invested. 

Shop.org – Shop.org hosts several conferences throughout the year.  The best known and largest of all the online retail shows is the Shop.org Annual Summit in the fall.  This show has frequently been held in Las Vegas , but it’s moving to Dallas for 2010.  The change is unfortunate as I predict they are going to take a hit on attendance.  The Mandalay Bay venue in Las Vegas was much loved and Dallas pales by comparison.  The Shop.org shows have the reputation of being extremely retailer-focused, as opposed to eTail which is more vendor-focused.  Shop.org has retailer-only days and retailer-only events.  But despite their somewhat heavy-handed non-vendor stance, there are many sponsorships available to vendors, although some (like the vendor-hosted tables on retailer-only day) come with a pretty hefty price tag.

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Guide to Online Marketing Conferences and Trade Shows, Part 1

I am frequently asked which of the industry trade shows are worth attending.  While PM Digital can’t attend every event, we do have better visibility to these shows than most, so below is the first of two installments that cover our thoughts and recommendations on the ever-expanding online marketing conference landscape.

Because PM Digital has a heavy penetration of retail clients, we attend many conferences in the retail category as will be evident in this roundup.  The list below takes into account that there are generally three reasons to attend trade shows:  1) networking, 2) keeping current, and 3) investigating new technologies.

eTail - eTail hosts two big shows each year.  eTail West (which starts today) is the larger and runs from February 22-24 in Palm Desert; eTail East will be held in Baltimore from August 9-12.   I personally love the timing of the February eTail show since it’s the first big event after the holiday season.  People have had a few weeks to relax and breathe, but they also recognize that now is the time to launch new initiatives in order to maximize the next year-end holiday.  Attendees are definitely looking and researching at this conference.

A common criticism of the eTail shows is that it seems partial to vendors rather than retailers, and this manifests itself in sessions that occasionally sound like paid commercials.  Many of the session panels include vendors, and there are some big keynote slots given to vendors (and as a vendor, we are aware that there is a cost to speak at this show as well as some of the other events).   I once left a multivariate testing session and found one of the companies represented on the panel was also the manning the exits with one-sheeters.  I haven’t seen anything that blatant happen in a while but it’s a good example of how eTail developed its vendor-first reputation.  The August eTail conference is very convenient if you are on the East Coast, and I’ve found it attracts a high-level retail attendee.  It is much smaller than the West Coast show.

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10 for 2010: What Matters Most for Natural Search Success in the New Year

As the New Year turns, it’s normal to look ahead. So here is my list of what’s coming up in the world of natural search for 2010.  In lieu of predictions, however, I’d like to offer up something a bit more actionable: a rundown of key areas that will require online marketers’ focus and attention to maximize natural search success in the coming year.

1.  Mobile Matters – I have actually been beating the mobile drum since I worked on mobile search in 1997, but this year, mobile really matters. (Google and Apple have spent almost $1 billion in the last quarter to buy mobile ad networks…that should tell you something!) The growth of mobile is torrid and with the rise of the smartphone and ubiquitous 3G, mobile search is working. In 2010, you will see an appreciable amount of traffic from mobile browsers. Are you thinking of how you can present yourself to the mobile user? If you aren’t now, you should be.

2. Images Matter – Visual search is hot. There have been dozens and dozens of early stage visual search engines that have been no better than demo-ware. But Google Image search has exploded, and we see that our clients are driving traffic through images searches. (If you are looking for a red dress, doesn’t it make sense to look for the red dress in pictures?) And with the advent of Google Goggles, image search will continue to explode. Are you optimizing your images to be relevant and available for image search?

3. Not Being a Dog Matters – Do you remember this incredible cartoon which touted the invisibility of who you are online? Well, the world has changed dramatically since then, and your reputation as a marketer is now well known on the internet. In 2009, I suggested that reputation was about to become an important part of the online world, and 2010 that will become even more valuable. How you behave as a marketer, how you share information with customers, and how you engage with customers will have an impact on your search visibility in 2010.

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Black Friday Search Trends, Past and Present

“Black Friday” search data from Hitwise underscores how consumers are increasingly plugged-in to online retail research and deal hunting.

I sat in on a good session from Hitwise Research Director Heather Doughtery this week that looked back at Black Friday 2008 and offered some preliminary stats for Black Friday 2009. The findings are fairly predictable and mirror what we know from our own data:  consumers are researching earlier and looking for deals.  The bigger question for this season is to what degree the economy and unemployment will accelerate the thrifty, marketing-savvy behaviors already in play.  Below are a few takeaways:

Black Friday searches start earlier each year. Per Hitwise, early “Black Friday” searches in 2006 started the week ending 9/30; for 2009 those same searches started the week ending 8/8.  At this rate, “Christmas in July” may lose its oxymoron status by next year.  Of course we’re talking searches, not purchases.  But unless a retailer is sitting on headline-grabbing price reductions for late in the season, capturing mindshare early is crucial.  Consumers need to know where the good deals are coming from, and a retailer may have to expend more effort now if they haven’t laid the groundwork already.

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Brand Direct Marketing: Liberation!

Don’t be held captive to short-term ROI.  Free your brand.

Powerful Brands

Late last week, I was fortunate enough to be in the lobbies of each of these four institutions:  Harvard Business Review, The Salvation Army, Dana-Farber Cancer Institute and Liberty Medical.  Each is a stalwart business and their missions smack you in the face when you walk in the door.  In their lobbies, I could feel the energy.  Better said, lobbies are where the brand meets the customer, real and prospective.  These four are amongst the most successful brand direct marketers in their categories because they intuitively and actively drive growth through discipline and iteration.  But, more, they believe that brand direct marketing is the ‘Engine that Could’ (and does): it drives and shapes perception based on how people respond and buy.  Offers, creative, pricing, terms, messaging evolve as performance reveals.  Brand awareness and a brand’s performance are directly connected.

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